Susan’s passion is to support people, organizations and entire societies to build a more collaborative and peaceful world. She provides her client’s with the most up-to-date change strategies to "get to yes" and reach consensus on forward action. These include: intercultural negotiation skills training, organization culture change around gender and inclusion, large group facilitation using processes such as Open Space Technology, organizational mediation, women’s leadership coaching, and public speaking. She has over 30 years of experience working from war zones to board rooms with people from all continents. She is the Creator and Host of The Peacebuilding Podcast: Bridging the Divide in which she interviews some of the most creative and innovative global practitioners about the best process interventions to build common ground in complex systems.
Susan established the United Nations' first programs on negotiation, mediation and conflict resolution and rolled these out worldwide. She also was central to creating a similar program at Columbia University in New York City. As a global change consultant, she has close to three decades of experience building collaboration in organizations and systems by combining workshops and seminars with large or small multi-stakeholder interventions to promote collaboration, support greater impact and resolve conflict.
Susan has worked with tens of thousands in Asia, Africa, the Americas, the Middle East and Europe. She is the Creator and Host of The Peacebuilding Podcast: From Conflict to Common Ground which features bimonthly pre-recorded interviews with the most innovative practitioners around the world who are applying best practices to build common ground in complex systems.
NASA, ESA, JAXA and other space partners in Intercultural Negotiation Skills which supports building collaboration for the international space station
Government of Afghanistan Leadership Development for Senior Women
The World Bank
Intercultural Mediation and Change Process for International News Organization
Women’s Leadership and Change Initiative for Financial Services Firm
UNICEF Liberia – Whole System Retreat and Leadership Coaching
Government of Switzerland, GAAMAC International Facilitation for Genocide Prevention
UN Peacekeeping South Sudan Organizational Facilitation
Global Fashion Company Leadership Coaching and Cross-Team Mediation
Global Internet Advertising Firm Leadership Development and Coaching
Columbia Medical School Senior Team Mediation and Coaching.
Building Common Ground: Negotiation, Mediation and Facilitation Methods (2014) Codex Alimentarius Commission
Handbook of Conflict Resolution, 3rd Ed. (2014), Co-authored “Managing Conflict through Large Group Methods
Handbook of Conflict Resolution, 3rd Ed., Co-authored “Teaching Conflict Resolution Skills in a Workshop”
“Women and Negotiation: Tips from the Field (2012) S. Coleman and D. Weaver, Dispute Resolution Magazine, Spring
The Sage Handbook of Conflict Communication (2006), International/Intercultural Conflict Resolution Training.
AEIOU On-Line 360 Assessment of Negotiation and Conflict Communication Behaviors http://cglobal.com/products/aeiou/.
Susan holds an M.P.A. from Harvard University, Kennedy School of Government and a J.D. from Hofstra University School of Law. She has many advanced certifications including from the International Coach Federation, Gestalt International Coaching, Team and systemic coaching processes, Working with Groups Intensive from the Gestalt OSD Center in Cleveland, the International Coaching Certification Program and the Organization and Systems Development Program from the Gestalt Institute of Cleveland. In addition, Susan completed the MIT Program on Negotiation from Harvard University.
Susan is on faculty of the Center for Global Affairs, New York University where she teaches “Working with Groups”.
Susan cares deeply about wilderness and loves adventuring with family and friends to remote parts of Alaska, treks around Sagarmatha (aka Everest), and kayaking on the Hudson River.